Accessing GitHub Community
Support Overview
Personalized support is provided as standard to everyone. It's provided by me, the developer, so you're guaranteed to receive amazing support, I created the software, who knows it better than me?
At present, while Logistack is slowly becoming more popular, I don't make enough from it to make it a full-time profession, so I still work as a courier, delivering items across mostly England. I start early mornings (5-6AM), and am normally home by 2PM - obviously this impacts support.
Support Times
Generally below, but with caveats.
- Week day support from between 4PM and 10PM, Monday to Friday.
- Weekend support from between 10AM to 10PM Saturday.
- Weekend support from between 2PM to 6PM Sunday.
Support Caveats
- Almost all support through our GitHub Community.
- Business critical issues by phone initially, if there's no answer (because I'm driving) leave a message, I'll see your call, and stop when safe, and provide basic help. Once I'm home, I'll call back, and we can solve the issue then.
Accessing the Community
Once your order has completed, I'll receive an email and send you an invitation to join.
The community is completely private, available to only those invited, so it's a friendly and professional environment.
Access support @ [1]