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Troubleshooting: Difference between revisions

From Logistack
Created page with "Logistack is stable software with many months of development and testing. I've installed on several environments, both locally and externally, and it should under most circumstances perform perfectly without error. That said, the software, being mostly a back-end platform, includes error reporting code that will create a a snippet of code at the top of the page, giving the reason why the error occurred. '''Do not attempt to edit any core (back-end) .php files,''' it is..."
 
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'''Do not under any circumstance,''' post these errors at our GitHub support, doing this can lead to the hijacking of your website!
'''Do not under any circumstance,''' post these errors at our GitHub support, doing this can lead to the hijacking of your website!


For PHP errors, always contact me by email at lee@venture-logistics.co.uk.
For PHP errors, always contact me by email at [http://mailto:lee@venture-logistics.co.uk lee@venture-logistics.co.uk].
 
=== How to Report an Issue ===
 
Please include the details below so we can reproduce and fix problems quickly.
 
* '''URL & Page:'''
* '''Time (with timezone):'''
* '''Logged-in role/user:''' (e.g., Admin / Manager)
* '''Steps to reproduce:'''
#
#
#
* '''Expected result:'''
* '''Actual result:'''
* '''Screenshots / video:'''
* '''Console errors (if any):'''
* '''Network request details (if any):'''
* '''Server/PHP error snippet (if any):'''
* '''Browser & version / device OS:'''

Revision as of 09:52, 7 October 2025

Logistack is stable software with many months of development and testing. I've installed on several environments, both locally and externally, and it should under most circumstances perform perfectly without error. That said, the software, being mostly a back-end platform, includes error reporting code that will create a a snippet of code at the top of the page, giving the reason why the error occurred.

Do not attempt to edit any core (back-end) .php files, it is a fragile language that will, cause an error, and the inability to view the affected page.

Reporting Errors

Do not under any circumstance, post these errors at our GitHub support, doing this can lead to the hijacking of your website!

For PHP errors, always contact me by email at lee@venture-logistics.co.uk.

How to Report an Issue

Please include the details below so we can reproduce and fix problems quickly.

  • URL & Page:
  • Time (with timezone):
  • Logged-in role/user: (e.g., Admin / Manager)
  • Steps to reproduce:
  • Expected result:
  • Actual result:
  • Screenshots / video:
  • Console errors (if any):
  • Network request details (if any):
  • Server/PHP error snippet (if any):
  • Browser & version / device OS: